Q Principle

Jerry is the kind of guy you love to hate. He is always in a good mood and always has something positive to say. When someone would ask him how he was doing, he would reply, "If I were any better, I would be twins!" He was a unique manager because he had several waiters who had followed him around from restaurant to restaurant.

The reason the waiters followed Jerry was because of his attitude. He was a natural motivator. If an employee was having a bad day...

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Our Clients

Listed below are companies and luxury firms who have chosen Q-Principle as partner for their customer service education and leadership development programs.


Hyatt Hotels
  • Hyatt Corporation Chicago (Impact design)
  • Hyatt Hotels, Continental US, Caribbean & Hawaii (Over 50 properties)

 

Intercontinental Hotel Group
  • Intercontinental Hotel Group Corporate Office (Service Culture development)
  • Training support for all Intercontinental Hotel openings – Continental US
  • IHG, Hotel Indigo (Cultural Design and new brand implementation – All Hotel Indigo Hotels, Mexico, Europe and Continental US)

 

More Luxury Hotels and Hotel Groups
  • JHM Hotel Group
  • Hilton Continental US
  • Hilton International – China
  • Loews Hotel Group
  • Fairmont Hotels Continental US
  • Marriott Hotels Continental US
  • Benchmark Hospitality Global (Hotel Opening support)
  • Renaissance Aruba
  • Renaissance Atlanta
  • Crown Plaza Ravinia Atlanta
  • Holiday Inn San Francisco (Hotel Opening support)
  • Admirals Cove Hotel Florida
  • Ocean Reef Hotel Key Largo
  • Grand Del Mar Hotel San Diego

 

Private Luxury Country Clubs

Support in Service and Leadership development for over 100 private luxury clubs, including:

  • Augusta Country Club, Georgia
  • Horseshoe Bay Country Club, Texas
  • Landings Club Savannah, Georgia
  • Addison Reserve Golf Club Florida
  • Admirals Cove Country Club, Florida
  • Loxahatchee Country Club, Florida
  • Ocean Reef Country Club, Florida
  • Johns Island Country Club, Florida
  • The Riviera Country Club California
  • Orchid Island Beach Golf Club Florida
  • Capital City Club, Georgia

 

Other Luxury Corporations
  • Simon Malls (Retail) (Cultural development)
  • Touchmark Luxury Independent Living Portland
  • Berman Fink Van Horn
  • Horseshoe Bay Real-Estate Company
  • Lee Enterprise Publishing Company
  • US Foodservice Continental US
  • Dr Kaufman Medical Clinic Atlanta
  • Garden Isle Newspaper Kauai
  • Island of Kauai (Government Contract)
  • Deloitte International

Listed below are associations and business groups who have chosen Q-Principle as keynote for their local or national conferences.

  • Club Management Association, (Georgia, Florida, Maryland, South Carolina, North Carolina, St Louis, New York, Virginia, New Jersey, and Global Chapters)
  • CMAA Global Conference, (Orlando, New Orleans & San Diego)
  • US Foodservice National Sales Conference, New Orleans
  • CMAA Chapter Conference, (Florida, Maryland, North Carolina, South Carolina, New York, New Jersey, Missouri, Virginia, Georgia Regions)
  • CSFA National Conference
  • HFTP Florida Chapter Conference
  • PCMA National Conference Long Beach and Orlando
  • GHLA Chapter Conference, Atlanta
  • Hotel Chapter Conference, Georgia, Illinois and Tennessee
  • ISHAE National Conference, Las Vegas, Nevada
  • ISHAE National Conference, Atlanta, Georgia
  • Anaheim Hotel Association / Walt Disney Cooperation
  • Boardroom Magazine – Queen Mary – Long Beach
  • Boardroom Magazine – Universal Studios Orlando