With over 25 years of experience in the operational field of the service industry in six different countries, Stangenberg developed a tremendous understanding of service excellence and the importance of service engagement between associates and guests, members or customers. He taught the school of service in many countries and owned and operated private service schools in Aruba and Maui. His experience as an executive hotel director required him to play a constant role as a coach and trainer, understanding how to engage employees on all levels. His upbeat, interactive and motivational style of facilitating “blended learning” has touched and influenced associates and leaders in all areas of hotels, clubs and restaurant organizations. Stangenberg has received numerous leadership awards and is currently used by world leading resorts and clubs as the master coach, responsible for employee and leadership development. Stangenberg facilitates fluently in English and German.

Function with Q-Principle: Reality Coach, Leadership Coach, Facilitator, Research & Curriculum Design

With over 19 years of experience in the operational field, sales, and catering of the service industry, Brian’s understanding of “service is a feeling”, and the importance of service engagement between associates and guests, members or customers, has guided him to a successful career in the hospitality industry. He has been educated by the top French culinary schools, prestigious Country Club organizations, American Culinary Federation, and top grossing hotel chains. His experience as an executive hotel director required him to implement, coach and train managers in understanding how to engage employees on all levels. Brian’s direct, interactive and motivational style of facilitating “blended learning” from the core goals of Q-Principle has touched and influenced thousands of associates and leaders in all areas of hotels, clubs and service organizations. Q-Principle has received numerous leadership awards and is currently used by world leading resorts and clubs as the source for coaching and learning, responsible for employee and leadership development. Brian’s focus on technical skills and strategic curriculum design has earned him numerous awards in the field of education and the hospitality industry.

Function with Q-Principle: Reality Coach, Leadership Coach, Facilitator, Brand Development, Research & Curriculum Design

With over 21 years of experience in the operational field of hospitality, Matt acquired a passion and understanding that service is not an obligation or job description. His role as a successful business owner and pioneer in modern leadership made him a well-respected trendsetter in today’s world of hospitality. His dedication, belief and talent as a speaker and coach earned him international recognition within many different hospitality sectors. Matt’s passion for education became stronger than the reality of owning his own business. A few years ago he sold his restaurant interest and dedicated his life to coaching - becoming a top executive with Q-Principle. His energetic performance and professional approach connecting critical learning material with the reality of the audience has made him popular with associates and mangers around the world, featuring his service vision as keynote speaker and master coach. He couples his experience and research with real-life stories, professional messages and emotional content that have extraordinary results. Matt holds an MBA in business strategy from Georgia Institute of Technology. He currently lives in Atlanta Georgia with his wife and three-year old son.

Function with Q-Principle: Life Coach, Reality Coach, Teambuilding Expert, Internal Speaking Coach, Facilitator

Austin McGonigle is founder and president of Success Cycle, a twenty-eight year old company that teaches interaction skills that ensure success in business and in life. In 1998, Austin founded the Georgia Speakers Bureau to assist meeting planners in selecting the right speaker to meet and exceed their meeting objectives. He has authored numerous audio cds with his most recent being Take Rejection Personally. His radio talk show “One-To-One with Austin McGonigle” was the most listened to show on Business Radio 1160 AM in Atlanta in 2008. Austin McGonigle is one of only 500 speakers in the world who has had the designation of Certified Speaking Professional (CSP) from the National Speakers Association. Austin was the 2005 recipient of the coveted Kay Herman Legacy Award for excellence in the speaking industry. Austin has inspired thousands of professionals by improving public speaking skills, sales skills, customer service skills, and leadership skills. Austin functions as an active speaker and coach and works as the personal speaking coach with the CEO of Q-Principle, Andy Stangenberg.

Function with Q-Principle: Reality Coach, Leadership Coach, Food and Beverage Expert

With over 18 years experience in the hospitality industry, Amy gained tremendous knowledge and understanding in the service industry. Her talent for the industry and passion to teach positioned her to play a key role in leadership for her club. Her creative approach to activate strength and potential in people, made her accomplish goals and introduce new and upgraded standards with tremendous success.

Amy began her career in the Food and Beverage sector and worked for a number of well established companies throughout the US. Amy furthered her education as a computer science major and earned her B.B.A degree, with concentrations in Human Resources and Business Law.  Her well rounded experience in the field of hospitality includes education and training in the culinary department, guest service area, catering and sales.

Amy’s role with Q-Principle ranges from coaching employee programs, facilitate teambuilding workshops for Executives, design management training curriculums, create innovative employee incentive programs, and mainly is chosen to support F&B education due to her superior skill and knowledge. Her dynamic and creative approach in translating a standard into behavioral reality makes Amy a valued and highly respected member of our team.

Function with Q-Principle: Life Coach, Reality Coach, Spanish Facilitator

22 years of experience in training, development and marketing strategy. Before joining Q-Principle, LLC, Jordan was a consultant for several real estate companies such as Lane Company, Keller Williams Realty, Dewberry Capital in the Atlanta area just to name few. The best way to identify Jordan is the fuel that allows common people to attain uncommon results. Jordan has resided in the Georgia area since 1984. He is a graduate of Kennesaw State University with a BBA in Marketing and BBA in Professional Sales. Jordan started his real estate career in 1989. He has pioneered marketing and management systems and increased the professionalism and quality of service in the real estate industry and property management. Jordan attributes his success to his high energy, strong ethical commitment, dedication to providing superb service and to his family and friends who have supported him along the way. Jordan facilitates fluently in English and Spanish.

Function with Q-Principle: Reality Coach, Life Coach, Facilitator, Improv Learning, Research & Curriculum Design

Tommy has performed theatre and comedy since 1993 and has owned a private practice law firm since 2002. He currently serves as the Director of Corporate Programming at “The Peoples Improv Theater” in New York City. In 2009, he developed the New York State Accredited Continuing Legal Education Program, “Improv(ed) Legal Skills” where lawyers learn the techniques of Improv to gain an edge in their legal career.

Tommy is an award-winning comedian, writer and producer and has written and performed critically acclaimed comedy with the Fordham Underground Comedy Troupe for over five years. His work has appeared in venues such as Caroline's on Broadway, Joe's Pub at “The Public Theatre”, and The Cherry Lane Theatre. He has toured the comedy festival circuit including performances in Chicago, Toronto, Montreal, Los Angeles, Austin and the New York Comedy Festival Sponsored by Comedy Central.

In 2008, he won "Best Troupe" in the New York Skit Skat Comedy Festival, and in 2009 was nominated for a New York Innovative Theatre Award for the production of Cirque Du Quoi?!? The Fordham Underground Comedy Troupe was recently named "most fearless troupe" at the 2010 Toronto and 2011 Chicago SketchFest.

Tommy joined the Q-Principle team to bring an additional level of innovation to a program that consistently generates results. His experience in business, law and performance translates into exercises and applications that turn the message of Q-Principle into an integrated action plan.

Function with Q-Principle: Reality Coach, Life Coach, Facilitator, Improv Learning, Research & Curriculum Design

Ali Farahnakian (SAG, AEA, WGA, AFTRA) studied extensively with Charna Halpern and Del Close in the 1990s at the ImprovOlympic and was a founding member of the Upright Citizens Brigade, with whom he helped to create the critically acclaimed show "Virtual Reality." At The Second City, he was part of the Jeff-nominated show "The Revelation Will Not Be Televised" (directed by Jeff Richmond), for which he also received a Jeff nomination for Best Actor in a Revue. His one-man show "Word of Mouth" was an official selection to the US Comedy Arts Festival 2001 in Aspen, Co. He was a writer on Saturday Night Live during its 25th anniversary season and received a Writers Guild Award Nomination. He was in Tony Kushner's "Homebody/Kabul" (directed by Frank Galati) at the Steppenwolf Theater in Chicago and BAM Harvey Theater. Ali's television credits include "Law and Order: Criminal Intent," "Special Victims Unit," "All My Children," "Third Watch," "Late Night With Conan O'Brien," "30 Rock," and numerous national commercials. He has been in numerous films, many of which have gone to Sundance.

He is the owner of The Peoples Improv Theater and Simple Studios. He is thrilled to be a part of such a dynamic, warm hearted, talented community such as The PIT.

Q-Principle’s vision and goal is to utilize the Improv platform and model its value into behavioral learning when interacting with people. It fosters quick thinking, instant decision making abilities and teaches to stay in control when interact with various people in very different scenarios. Who better then being coached by the “Godfather” of Improv himself, Mr. Ali Farahnakian.

Function with Q-Principle: Reality Coach, Life Coach, Facilitator, Improv Learning, Research & Curriculum Design

NATE STARKEY hails from Denver Colorado, where he was first introduced to the world of Improv while doing shows at “The Comedy Works”. He performed over 1000 shows with Comedy Sports of Denver before moving to Orlando to perform Improv at Disney's Comedy Warehouse, Disney's MGM Studios, and at SAK Comedy Lab. For the last six years Nate has been performing Improv and sketch comedy at venues all over New York City and was recently a 2007 Andy Kauffman Award semi-finalist. Nate has been teaching Improv and behavioral engagement principles for many years. He taught Comedy Sports. Nate has successfully introduced a bridge between Improv and business realities to corporations like: PricewaterhouseCoopers, Booz Allen and Hamilton, to name a few. Nate received his Improv training from celebrities such as Keith Johnstone, Ali Farahnakian, Burn Manhattan, Armando Diaz, and the Second City training program in Chicago.

Nate joined the Q-Principle team to bring an additional level of innovation to a program that consistently generates results. His experience in connecting Improv with critical behavioral realities in business as well as in personal life situations makes him a tremendous asset to the Q-Principle team.

Function with Q-Principle: Reality Coach, Life Coach, Facilitator, Improv Learning, Research & Curriculum Design

Scott Eckert has been improvising since 1999 and currently performs every Wednesday at The PIT with The Faculty and Big Black Car (Three-time ECNY Award Nominee for Best Improv Group, 2005 winner, 2007 D.C. Comedy Festival Selection, and 2006 Chicago Improv Festival Selection). Scott also appears with The PIT's Team Olympus. In addition to improvising, Scott co-wrote and performed seven two-person shows with Ellie Kemper and two sketch shows with "As Sparks Fly Upwards." He has appeared in 11 original plays by the Old Kent Road Theater and has studied Improv in New York and Chicago with instructors including Ali Farahnakian, Charna Halpern, Susan Messing and Miles Stroth). At Princeton University, Scott wrote his senior thesis on the theory and history of American improvisation, and he also directed the Improv group Quipfire!

Scott’s high energy and ability to connect with audiences through creativity made him a popular coach and educator. He joined the Q-Principle team to bring an additional level of innovation to a program that consistently generates results.